
Terms & Conditions
Terms and Conditions of Use for Eleen Sweets Website
Last Updated: 16/04/2025
Introduction:
Welcome to the Eleen Sweets website, your top destination for purchasing sweets, cakes, savory treats, and more in Kuwait. We are committed to providing the finest and most delicious sweets to consumers in Kuwait. We are pleased to offer you a seamless and secure online shopping experience. By using our website, you agree to the following terms and conditions governing your use of the site. Please read these terms carefully before making any purchase.
1. Acceptable Use of the Site:
The website is for personal use only, and you may not use the site for any commercial or illegal purposes.
You must be of legal age (18 years old) in Kuwait to make purchases on the site.
2. Products:
Eleen Sweets is committed to offering high-quality products, including sweets, cakes, savory treats, and more.
We make efforts to update product details such as prices and specifications, but occasionally minor changes may occur without prior notice.
Privacy Policy
Introduction:
At Eleen Sweets, we place great importance on the privacy of our customers' information. We are committed to protecting your personal data and providing a secure environment while you browse or shop on our website.
1. Information Collection:
When you register or purchase products on the site, we collect certain data such as your name, address, phone number, email, and payment information.
We use this information to enhance your experience on the site and provide better services.
2. Data Protection:
We take security measures to protect your personal data.
We do not share your information with third parties except as required by law or to fulfill orders.
3. Cookies:
The website uses cookies to improve your experience. You can disable cookies in your browser settings, but this may affect some features of the site.
4. Changes:
We may update this privacy policy from time to time, and we will notify you of any changes via the website.
Return and Exchange Policy
Due to the nature of the products we offer (sweets, cakes, savory treats, etc.), we do not accept any returns or exchanges once a purchase is made.
1. No Return Policy:
Since the products we offer are food items (sweets, cakes, savory treats, etc.), we do not accept returns or exchanges of any product after purchase, in order to maintain the quality and safety of our products.
We recommend that you carefully select your products before completing the payment process.
2. Exceptions:
If there is an error on our part in shipping the products (such as sending a product different from what was ordered), you can contact us within 24 hours of receiving the order, and we will promptly correct the mistake.
Contact Information
If you have any inquiries, please contact us via phone: 0096597974727